Inclusions #

• 3-hour walking tour of Lisbon

• Expert Spanish-speaking guide

• Pastel de Nata (custard tart)

• One tapa and Wine Tasting

Exclusions #

• Guided tour inside the monuments

• Meal inclusions

• Hotel transfers

• Tram service

Inclusions #

• 1-hour walking tour of Mouraria and Alfama

• English-speaking guide

• Dinner

• Live Fado show

• Insurance

What to bring

Quinta da Regaleira

• During the summer months, it is recommended to bring hats/caps to protect from the sun, and water for hydration due to high temperatures.
• For the audio-guided tours, bring your own headphones and ensure that your smartphone is fully charged.
• Download your ticket and audio guide (if opted) on your smartphone prior to your visit to fully enjoy it.
• It's recommended to wear comfortable shoes as this experience involves a fair amount of walking.

Pena Palace

• An Android (version 5.0 and later) or iOS smartphone is required to access the audio guide. The audio tour is not compatible with Windows Phones, iPhone 6 or older, iPod Touch 6th generation or older, iPad 4th generation or older, iPad Air 1st generation, iPad Mini 3rd generation or older.

What's not allowed

Pena Palace

• Access to this monument is not authorized to private vehicles. We recommended the use of pedestrian trails or public transportation.
• Due to venue restrictions, pets cannot tag along for this experience.

Quinta da Regaleira

• Keep in mind that drones are not allowed in this experience. Pack wisely!
• Shutterbugs, take note: Flash photography and tripods are a no-go inside the venue.
• Suitcases, trolleys, and bag-packs are not allowed inside the venue.
• Due to venue restrictions, pets cannot tag along for this experience.

Accessibility

Pena Palace

• Guide dogs are permitted.
• Wheelchair access is available in certain areas; however, some parts of the Palace and park may be challenging due to uneven terrain and stairs.

Quinta da Regaleira

• Your guide dogs are welcome at the venue.

Additional information

• After booking, you will receive an email with further instructions on how to access and download your audio tour. Please check your email spam folder as well.
• Audio guide available on the app. Instructions to download will be shared with your ticket. Do bring your own headphones.

Pena Palace

• The attraction may be crowded, so expect some waiting time, especially at the security checkpoint (15–20 minutes).
• Your selected time slot is for entry to Pena Palace. Since it’s about a 30-minute walk from the park entrance to the palace, make sure to arrive early. Late arrivals may be denied entry.
• Please use the house tour entrance instead of the main gate.
• Private vehicles are not permitted, so visitors should use pedestrian trails or public transport.
• About 30 km from Lisbon, Pena Palace sits in Sintra, where parking is available in the historic center or outer lots, though spaces can be limited.
• The shuttle service covers roundtrip transfers between the park entrance and Pena Palace.
• Reduced tickets for children aged 6-18 and seniors aged 65 and above are available onsite.

Quinta da Regaleira

• If you can, avoid driving into Sintra; the streets are narrow, parking is limited, and traffic can be challenging, especially in peak season.
• Should you drive, park in Sintra town center and enjoy the 30-minute scenic walk to Quinta da Regaleira. Public transport is your best bet to get to Quinta stress-free.

Inclusions #

Pena Palace

• Entry to Pena Palace & Park

• Audio guide in English, Spanish & French (as per option selected)

Quinta da Regaleira

• Entry to Quinta da Regaleira

• Audio guide in English, French, Portuguese, Spanish & German (as per option selected)

Exclusions #

• Live guide

• Transfers

• Shuttle between the Pena Palace and Pane Park gates

What to bring

Moorish Castle

• Make sure to wear sturdy walking shoes as you’ll encounter lots of uneven terrain inside the castle.
• Mobile signal may be weak at the site; it's best to download your ticket via WiFi before your visit.
• Pet dogs are welcome at the castle. Make sure to read these guidelines before bringing your pet dog along.

Pena Palace and Park

• Make sure to wear comfortable shoes as exploring the palace will involve a considerable amount of walking.
• Carry plenty of water, a hat, and sunscreen, especially when visiting during the summer.
• Remember to bring a valid ID for ticket authentication.

What’s not allowed

Moorish Castle

• Flash photography, tripods, and filming equipment are not allowed inside the exhibition spaces.

Pena Palace and Park

• Pets are not allowed at the palace (except guide dogs)
• Smoking is strictly prohibited inside the palace.
• Avoid bringing any large bags or luggage as you can’t take them inside the palace.
• Carrying drones and tripods is prohibited at the palace.

Accessibility

Moorish Castle

• The experience is not fully wheelchair accessible due to uneven terrain and historic structures.
• Certain areas of the castle are wheelchair accessible. These include the inner portions of the castle, the Moorish Castle Church, the store, and the cafeteria.
• There is parking for disabled persons.

Pena Palace and Park

• Wheelchair access is available, but certain areas might be tricky to navigate because of slopes and uneven terrain.
• Guide dogs are welcome at the palace.

Additional information

Moorish Castle

• The audio tour is compatible only with Android (version 5.0 and later) and iOS (version 15.0 and later) smartphones. Not compatible with Windows Phones, iPhone 6/6 Plus or older, iPod Touch 6th generation or older, iPad 4th generation or older, iPad Air 1st generation, or iPad Mini 3rd generation or older.
• Private parking is otherwise not available. We’d recommend parking at the historic center of Sintra and relying on public transportation to reach the castle.

Pena Palace and Park

• Make sure to bring a fully charged phone and your best earphones for a great experience.
• Your selected time slot is for entry to Pena Palace. Since it’s about a 30-minute uphill walk from the park entrance to the palace, make sure to arrive early. Late arrivals may be denied entry.
• Private vehicles are not permitted, so visitors should use pedestrian trails or public transport.
• About 30 km from Lisbon, Pena Palace sits in Sintra, where parking is available in the historic center or outer lots, though spaces can be limited.
• Download the free Zoom Guide app before your visit for access to multilingual audio guides, images, and more to help you navigate better.

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Inclusions #

Moorish Castle

• Entry to Moorish Castle

• Audio guide in Portuguese, English, Spanish, and French (as per option selected)

• Offline content: text, audio, narration, and maps (as per option selected)

Pena Palace and Park

• Entry to Pena Palace and Park

• Audio guide in English, Spanish, French, and German (as per option selected)

Exclusions #

• Transfers

• Live guide